Terms & Conditions

Terms and Conditions for Al Maqsood Autocare LLC

Effective Date: 22 October 2024

Welcome to https://almaq-autocare.com/, a website operated by Al Maqsood Autocare LLC (“we”, “our”, or “us”). By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of our website and services. Please read them carefully.

If you do not agree with these Terms, you must not use our website.

1. Introduction

Al Maqsood Autocare LLC provides end-to-end car repair services to car owners in the UAE. These Terms outline the rules and regulations for the use of our services and website.

2. Eligibility

By accessing our website or using our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract. If you are using our services on behalf of an entity, you confirm that you have the authority to bind that entity to these Terms.

3. Services Provided

Al Maqsood Autocare LLC offers comprehensive car repair services under one roof. Our services may include, but are not limited to:

  • Routine car maintenance
  • Mechanical repairs
  • Bodywork and painting
  • Tyre services and wheel alignment
  • Electrical diagnostics and repairs

The scope, cost, and timeframe for each service will be agreed upon during the booking process. For details about the services we offer, please visit our website or contact us directly.

4. Booking and Payments

  • Service Booking: You may book our services through our website or by contacting us directly. A booking is considered confirmed once we acknowledge it and provide you with a service appointment.
  • Payment Terms: All payments for services must be made in accordance with the rates and conditions agreed upon at the time of booking. We accept cash, card payments, and other payment methods as listed on our website.
  • Deposit Requirements: Certain services may require a deposit to secure the booking. Failure to pay the deposit may result in the cancellation of the service appointment.
  • Late Payments: In case of late payments, we reserve the right to suspend or cancel the service until full payment is received.

5. Cancellations and Refunds

  • Cancellation by You: If you wish to cancel a service booking, you must notify us at least 24 hours before the scheduled appointment. Cancellations made within less than 24 hours may be subject to a cancellation fee.
  • Cancellation by Us: We reserve the right to cancel a service booking for reasons including, but not limited to, unavailability of parts, unforeseen circumstances, or failure to comply with payment terms. In such cases, we will provide you with a full refund of any deposit paid.
  • Refunds: Refunds will be processed within 14 business days and will be issued using the same payment method you used for the original transaction.

6. Warranty and Liability

  • Service Warranty: We offer a limited warranty on the parts and services we provide. The duration and coverage of the warranty will depend on the specific service and parts used. Please ask for specific warranty details when you book your service.
  • Limitation of Liability: Al Maqsood Autocare LLC will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services, including loss of use, data, profits, or goodwill. Our total liability for any claim arising from the services provided will be limited to the total amount paid for the specific service in question.
  • Customer’s Responsibilities: You are responsible for ensuring that your vehicle is in a suitable condition for the services to be performed. We will not be liable for any pre-existing damage or issues that were not disclosed at the time of booking.

7. Intellectual Property

  • Website Content: All content on our website, including text, graphics, logos, images, and software, is the property of Al Maqsood Autocare LLC or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content from our website without our written consent.
  • Trademarks: The trademarks, logos, and service marks displayed on our website are the property of Al Maqsood Autocare LLC or its licensors. Unauthorized use of any trademark is prohibited.

8. User Conduct

By using our website or services, you agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws.
  • Upload, post, or transmit any harmful or malicious content.
  • Interfere with the security or functionality of the website.
  • Access or attempt to access any unauthorized areas of the website.

9. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over and assume no responsibility for the content or practices of any third-party websites. We encourage you to review the privacy policies and terms of those websites before using them.

10. Privacy Policy

Our Privacy Policy, available at Privacy Policy, explains how we collect, use, and protect your personal information. By using our website and services, you agree to the collection and use of your data in accordance with our Privacy Policy.

11. Disclaimer

We provide our website and services on an “as is” and “as available” basis. We make no warranties or representations, either express or implied, regarding the accuracy, reliability, or completeness of the website’s content or the services provided. You use our services at your own risk.

12. Termination

We reserve the right to terminate or suspend your access to our website or services, without prior notice, if we believe that you have violated these Terms or engaged in unlawful activities. Upon termination, your right to use our services will cease immediately.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and your continued use of our website after the changes have been made will constitute acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Thank you for choosing Al Maqsood Autocare LLC. We look forward to serving you.