Privacy Policy

Privacy Policy for Al Maqsood Autocare LLC

Effective Date: 22 October 2024

At Al Maqsood Autocare LLC, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website https://almaq-autocare.com/ and use our services. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure that your personal information is kept safe and secure.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

2. What Data We Collect

We may collect the following types of personal data from you:

  • Personal Identification Information:
    • Name, contact details (email address, phone number), postal address
  • Technical Data:
    • IP address, browser type and version, time zone settings, browser plug-in types, device identifiers, and operating system.
  • Usage Data:
    • Information about how you use our website, products, and services.
  • Transaction Data:
    • Details about services you have purchased from us, payment information, and transaction history.
  • Communication Data:
    • Your preferences in receiving marketing communications from us, along with any feedback, messages, or inquiries sent to us.

3. How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions:
    • When you provide your personal details via forms on our website or communicate with us via phone, email, or otherwise.
  • Automated Technologies:
    • As you navigate through our website, we may collect technical data such as IP addresses using cookies and similar tracking technologies.
  • Third Parties:
    • We may receive personal data about you from analytics providers (e.g., Google Analytics) or payment service providers.

4. How We Use Your Data

We may use your personal data for the following purposes:

  • To Provide Services:
    • To fulfill and manage your requests for our car repair services, including scheduling appointments and processing payments.
  • Customer Support:
    • To respond to inquiries, provide customer support, and address your concerns.
  • Marketing and Communications:
    • With your consent, to send you promotional offers, newsletters, or updates about our services. You may opt out of receiving marketing communications at any time.
  • Website Improvement:
    • To analyze how our website is used to improve its functionality and enhance the user experience.
  • Legal Obligations:
    • To comply with any applicable laws, regulations, or court orders.

5. How We Share Your Data

We respect your privacy and will not sell or share your personal data with third parties except in the following circumstances:

  • Service Providers:
    • We may share your data with trusted third-party service providers, such as payment processors or IT support providers, to perform necessary services on our behalf.
  • Legal Compliance:
    • If required by law, regulation, or legal process, we may disclose your personal data to comply with such legal obligations.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of all or part of our assets, we may share your personal data with the acquiring entity.

6. Data Security

We implement a range of technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. These include:

  • Secure servers and encryption technologies.
  • Regular monitoring and testing of our security systems.
  • Limiting access to personal data only to authorized personnel who are subject to confidentiality obligations.

While we strive to protect your personal data, please note that no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

8. Your Rights

Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data when it is no longer necessary for the purposes it was collected for.
  • Right to Restrict Processing: You can request the restriction of processing of your personal data in certain circumstances.
  • Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes.
  • Right to Withdraw Consent: If we rely on your consent for processing, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@almaq-autocare.com. We will respond to your request in accordance with applicable laws.

9. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit our website. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly if cookies are disabled.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. Clicking on those links may allow third parties to collect or share data about you. We are not responsible for the privacy practices of those third-party websites, and we encourage you to read their privacy policies before interacting with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and encourage you to review this policy regularly. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Thank you for trusting Al Maqsood Autocare LLC with your personal data.